Good sleep is important for our overall health and wellbeing. To get a good night’s sleep, your head, neck and spine need to be as aligned as possible on a comfortable kapok pillow. Kapok pillows are designed to be soft and easy to adjust so that they fit your head and neck perfectly in any sleeping position.
With a zipper it allows you to adjust the loft or thickness of the pillow easily. You can add or remove filling material to customize the pillows height and firmness to suit your personal preferences.
This natural kapok pillow is filled with eco-friendly, hypoallergenic Kapok fiber derived from the Ceiba Tree. The combination of natural kapok pillow fiber and organic cotton cover provides a comfortable and sustainable pillow option that is perfect for those who value a healthy, non-toxic sleep environment.
At My Organic Sleep, we value your happiness and satisfaction. If you are not completely satisfied with your product, you can return it to us within 30 days of receiving it as long as it is in new or nearly new condition.
Please note that you will be responsible for the cost of return shipping. Your refund will be for the purchase price of the item, minus any restocking fees that may apply.
We do not accept returns after 30 days from the date of delivery. We also do not accept returns of items that have been used or washed. If you refuse delivery of the item, you will be charged for the cost of returning the item to us.
For international returns, customers are responsible for covering the fees for the return shipping label and any import fees. Please note that international shipping labels may be expensive.
To request a return, please visit our returns page here. Once your request has been approved, you can request a discounted UPS return label from us at the following rates:
- $13 for one pillow*
- $18 for two pillows
- $13 for one seat cushion
- $41 for any topper
- $21 for any comforter, mattress pad, or body pillow
*or package of comparable size: sheet set, duvet cover set, bath towel and robe set
If you want to exchange/upgrade to other products of higher value, please contact us within 30 days after your receipt of the product. You will have to pay for return shipping and price difference (if applies). Please note that we only accept exchange items when it is brand new and in the original box.
If you received a defective or damaged item, simply contact us here within 7 days of delivery and we replace your product free of charge.
Our Return Address:
My Organic Sleep
1121 E. Santa Ana Blvd.
Santa Ana, CA 92701 US
These pillows are simply wonderful. It's so easy to make them specific to your needs. We unzipped them and removed some of the batting to fit our individual sleep styles. No sneezes and no more fussing. Love these, highly recommend!
The pillow was fine - was too moldable for my sleeping preferences so I needed to return it. I contacted them and got an approval for return. But to get a packing slip from them you have to email (for which they then deduct from your return but which is cheaper than mailing myself). I emailed them 3 times and left a voicemail to get the packing slip with no response. I wanted to really like this company because they seem to offer good products but customer service is everything and so far they have failed.
Zero stars. We washed the pillow and it got all kinds of stains on it. Then we put it in the dryer for hours and hours. It never got dry. A week later we discovered it was still wet. We ended up throwing it in the garbage. Customer service is a joke. Don't waste your time and money. Buy from somewhere else.
I have slept on it. I will say I am the that person who has been buying pillow after pillow to try and find one I can sleep on. I have many pillows. :( I can finally stop looking with the Kapok pillow!!! For me it is perfect (firm, not too soft, not to hard...I feel kind-of like Goldilocks)
All natural, I love this type of pillow. I have purchased this pillow from another company and I can say this pillow is stuffed well. It is well made and the price is is great.